Hearing Services

Impact Hearing provides quality hearing care services to the residents of Samford Valley, surrounding areas and some parts of metropolitan areas of Brisbane. Our passion and goal is providing quality sound to clearly hear the sounds of life that are most important and impact your life. Our audiologists have experience, extensive training, continued education and expertise to find the best solution to your hearing problems.


Hearing Assessments

There’s different steps and processes when evaluating and assessing your hearing. During your hearing evaluation, general health history and some basic questions will be gathered during the process which will determine how much your hearing has impacted or is impacting on your daily life

The results from your assessment and hearing test is to provide our hearing care professional an outline of what sounds you are missing. If your hearing test reveals a permanent hearing loss, a hearing aid may be recommended.

We will explain what sounds you may have difficulty hearing and what hearing aids will best suit your needs. The final decision on which hearing aids are recommended and you proceed with is entirely your choice.


Hearing Consultation

Your hearing consultation occurs in three stages.

Hearing Assessment – We conduct a diagnostic hearing assessment to measure the degree of hearing loss and type.

Hearing Evaluation – We enquire about your hearing difficulties and gather information on your needs and expectations which assists us to recommend the best solution for you.

Hearing Recommendation – After the assessment and evaluation, we consult with you to recommend and then choose the right hearing solution.


Hearing Aid Fittings

When we find the hearing solution for you. The next step is to fit you with hearing aids that suit your lifestyle, design, budget and needs. This could take place either on the same day or at a subsequent appointment after your hearing evaluation and tests. During the hearing aid fitting, your hearing aid will be programmed to fit your specific hearing loss requirements. Our Audiologist will give you instructions on correct proper use, maintenance and care of your new hearing aids.


Tinnitus Evaluation and Management

Tinnitus is the term used to describe the condition of having ringing, buzzing, or noise in the ear or originating from the head. The word tinnitus is Latin and literally means ringing.

Treating the Cause

Tinnitus has many different causes but is usually a symptom of an underlying condition. The tinnitus treatment depends on the cause, severity, and any other issues such as medical ear related aetiologies, hearing loss, and the daily impact the tinnitus causes.

Common Causes of Tinnitus Include:

  • Stress and depression
  • Hearing loss
  • Exposure to loud noises
  • Earwax buildup or blockages
  • Abnormal bone growth in the ear
  • Meniere’s disease
  • Head or neck injuries
  • Benign tumor of the cranial nerve

To ascertain the cause and identify a possible treatment for your tinnitus, we conduct a complete medical history, hearing assessment and tinnitus questionnaire.


War Veterans and Pensioners

Veterans with gold or white cards and a hearing loss can access services and support through a range of DVA programs, including the DVA Rehabilitation Appliances Program (RAP) and the DVA Tinnitus Program.

Veterans can also access services through the Australian Government Hearing Services Program OHS – Office of Hearing Services.

Pensioners are also eligible to access OHS – Office of Hearing Services program.

Depending on individual hearing needs, support for eligible DVA and OHS (pensioner) clients may consist of:

  • A comprehensive hearing assessment and evaluation, advice and support on hearing loss;
  • An individual rehabilitation plan including establishing hearing goals and communication training;
  • The fitting of a fully or partially subsidised hearing device/s if required;
  • Prescription of Assistive Listening Devices (ALDs), free of charge from the RAP if required;
  • Free maintenance of these devices; and
  • Access to additional support for more complex hearing and communications needs, such as tinnitus.

Diagnostic Hearing Assessment

A diagnostic Hearing Assessment is the first step to determine and evaluate the severity and type of hearing loss, speech understanding and middle ear function. A comprehensive hearing assessment is conducted by the audiologist.

There are variety of hearing tests which can determine your hearing loss and it can also detect your hearing and understanding speech.

Hearing assessments can be conducted on all adults and children. This may include some of the following tests for example: Air conduction testing, Bone conduction testing, Speech testing and immittance testing.

Diagnostic Hearing Test can identify the type of hearing loss providing better information for the audiologist to determine which is the best recommendation for your hearing loss.

Hearing assessment will be approximately 30-60 mins also allowing sufficient time for discussion during your appointment. In preparation for your hearing assessment ensure you are aware of hearing difficulties and be prepared with questions you want to ask your audiologist.


Hearing Aid Repairs

To keep your valuable assets lasting longer, regular cleaning and maintenance of your hearing aid/s are required.

However, a damaged hearing aid may not be repaired free of charge if accidentally misused eg: wearing the hearing aids in the shower. The fast hearing aid repair service we offer can have your hearing aids fixed within a week depending on the severity of damage.

We can also program changes, adjust your hearing aids and replace the battery for you free of charge ! Subsequent to the manufacturer warranty expiring extended manufacturer’s warranty packages are available.


Custom or “Ready Made” Earplugs – Swim, Music and Noise Plugs

Noise Plugs: Prolonged exposure to noise can cause damage to your hearing and could lead to hearing loss. Hearing loss from loud noise is irreversible and it is permanent. That is why hearing protection like earmolds and earplugs are designed to protect your hearing if you are regularly exposed to loud noise.

Our custom or “ready made” earplugs and earmolds are tailored to fit your ears and are useful for night shift workers, attenuating snoring and any extraneous noise to sleep. Anyone who is exposed to noise as best practice should wear hearing protection.

Music Plugs: We also offer music plugs for musicians and singers to best perform with some attenuation of the music preserving their hearing whilst still able to enjoy and preform in their respective musical fields.

Swim Plugs: If there is a history of otitis media, recent grommets or other medical aetiologies protection whilst swimming is important to keep unwanted water out of the middle ear.  These are custom made with an impression of the ear or “ready made” swim plugs are also available.


Children's Hearing Screening and Hearing Assessment

Children’s hearing screening and hearing assessment are available for age 3 years and above the hearing assessment is tailored to the child’s age and maturity either testing with play audiometry or PTA audiogram.

The assessments each involve a hearing test, speech test and middle ear test.  The results are explained to the parents and reported to the GP and/or speech pathologist or other relevant health care professional/s involved with the child.

Impact Hearing also offers a service to schools throughout Qld to assess all the children indicative of hearing, learning, social or behavioural issues reporting the results for each individual child with necessary recommendations to the learning support teacher/s, parents and principle of each school.


Industrial and Pre-Employment Hearing Assessment

Impact Hearing can conduct onsite audiometric testing and the service will include travel to your company, office or warehouse premises to carry out the audiometric hearing testing of your employees.

A report will be provided for each of the employee’s results including an analysis of previous results and all relevant documentation for the legal compliance.  Employees are also provided with education about hearing loss, prevention and protection.

Pre-employment hearing assessments are available to support your GP medical and we specialise in all areas of employment ranging from but not exclusive to pilots, police, armed forces and teachers.